Terms & Conditions
Last updated: April 29, 2025
By accessing or using any part of Rejuvaris Hormone & Urgent Care Center’s website or services (“Rejuvaris,” “we,” or “us”), including the Platform, Content, virtual consultations, or urgent care services, you agree to be bound by these Terms and Conditions. Please read carefully. If you do not agree, do not use our services.
1. Eligibility & Acceptance
You must be at least 18 years old, or the age of majority in your jurisdiction, to use our services. If you are 13–17, parental or legal guardian consent is required and use is limited to certain services. Use by children under 13 is prohibited. By using the service, you confirm that you meet these requirements and agree to be bound by this Agreement.
2. Nature of Services
Rejuvaris offers virtual hormone therapy consultations, medical weight loss services, and urgent care for non-life-threatening conditions. Services may include lab orders, prescriptions, and follow-up care. Rejuvaris is a technology platform and does not itself provide medical care. Care is provided by licensed professionals affiliated with or contracted by Rejuvaris.
3. Telehealth Consent
By using Rejuvaris’ telehealth services, you agree to receive healthcare electronically, including consultations, prescriptions, and care plans. You acknowledge that telehealth carries certain risks and is not a substitute for in-person care in all cases.
4. Medical Emergencies
Rejuvaris is not for medical emergencies. If you are experiencing a life-threatening emergency, call 911 or go to the nearest emergency room immediately.
5. Privacy & Data Use
Your use of Rejuvaris is governed by our Privacy Policy. Health and personal data may be shared with affiliated providers and labs as needed for treatment. While Rejuvaris is not a HIPAA-covered entity, we maintain industry-standard safeguards for personal and health information.
6. Financial Responsibility
Rejuvaris is a self-pay service and is not enrolled in any federal or state health plans (e.g., Medicare/Medicaid). You agree to pay for all services rendered. Reimbursement from insurance is not available through us.
7. Subscriptions & Billing
Some services may be subscription-based and billed monthly. You agree that your payment method will be charged accordingly unless you cancel at least 48 hours before renewal. Cancellation may be made by emailing support@rejuvaris.com.
8. Prescription Policy
Prescription medications may only be provided after review by a licensed provider. Not all users will be eligible for prescriptions. You may choose your pharmacy or use one recommended by Rejuvaris.
9. Lab Services
Lab testing may be required to determine eligibility for certain treatments. By using these services, you consent to lab orders and agree to follow testing instructions. Lab costs may be included in your service fee or billed separately.
10. User Conduct
You agree to use the services lawfully and respectfully. You may not:
- Misrepresent your identity or health history
- Use the service to harass, defraud, or spam others
- Interfere with service operations or security
11. Termination
We reserve the right to suspend or terminate your account for violation of these Terms or misuse of services.
12. SMS Marketing Terms
By providing your phone number and opting into text alerts, you agree to receive promotional and operational SMS messages. You may reply “STOP” at any time to unsubscribe. Message and data rates may apply.
13. Disclaimers
The service is provided “as is” and without warranties. Rejuvaris does not guarantee outcomes from treatment or that services will be uninterrupted or error-free.
14. Limitation of Liability
To the extent permitted by law, Rejuvaris and its affiliates are not liable for any indirect, incidental, special, or consequential damages arising out of use of the service.
15. Indemnification
You agree to defend and indemnify Rejuvaris and its providers from any claims arising from your use of the services, violation of these Terms, or misuse of the Platform.
16. Arbitration & Governing Law
You agree to resolve any disputes with Rejuvaris through binding arbitration, waiving the right to jury trials and class actions. These Terms are governed by the laws of the State of Maryland.
17. Changes to Terms
Rejuvaris may update these Terms at any time. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.
18. Contact Us
For any questions regarding these Terms or services, please contact:
Rejuvaris Hormone & Urgent Care Center
Email: support@rejuvaris.com
Phone: 1-800-REJUVARIS
By using the Rejuvaris website or services, you acknowledge that you have read and agreed to these Terms and Conditions.